We are committed to your satisfaction first and foremost and we want to help you have the best possible shopping experience.
Delivery time and order time is estimated according to information on hand at the time the order is written. Actual availability may vary from this estimate. Buyer agrees that changes in availability will not invalidate this order. Unique Piece Furniture is not responsible for manufacturer delays or other causes beyond our control.
Shipping From Manufacturer Information:
WE HAVE TONS OF ITEMS IN STOCK NOW OR AVAILABLE FOR QUICK DELIVERY. For specail order items, Arrival depends on manufacturer’s current inventory availability. As soon as your product arrives at our warehouse we will contact you to schedule a delivery/pickup date. If you have selected to pick up your order we will notify you as soon as it arrives at our warehouse.
Person placing the order needs to be at least 18 years of age and will need to be present to sign for delivery.
Returns & Exchanges
For in store purchases: All returns/exchanges must be approved by the store. It is our Policy that approved items must be returned within 10 days of delivery/pickup for a refund of the purchase price, less any delivery fee (Not Refundable), re-delivery fee and/or return merchandise pick up fee and a minimum of 25% RESTOCKING/CANCELLATION FEE WILL BE APPLIED. For online and in store orders: special order items are non refundable, no returns. Very info such as product sizing/specs/dimensions before ordering. Products in question must be in new condition and a purchase receipt must be provided before the merchandise can be returned/exchanged. Returns/exchanges but be approved by the store prior to return/exchange. Returns are to be handled by the customer, including transportation. Refunds will be issued to the card used at the time of purchase. No cash refunds. Please allow 2 to 10 business days for credit card returns to process.
Accessories, Bedding, Mattresses (After opened). Lamps, and pictures are Non-Returnable & Non-Refundable. Extended Warranties/protection plans are Non-Refundable. Delivery and Service Charges are Non-Refundable.
Delivery service does NOT include removal of current items. Delivery service will not move or be responsible for moving any current items in the path of delivery. Path and space must be cleared prior to delivery or delivery may be rescheduled and another fee charged.
If you receive your furniture and discover defects or damage, we will send a manufacturer certified technician out to repair the furniture, provide parts to fix the issue, or the manufacturer may offer a discount. You must notify us within 3 days of delivery of any issue. Call the store for assistance with issues.
Digital Gift Card Policy
Our digital gift cards are designed for ease and flexibility in your shopping experience.
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Usage: Digital gift cards can be used for purchases on our website only. They are not redeemable for cash or cash equivalents.
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Redemption: To redeem a digital gift card, enter the unique code at checkout. The card’s value will be applied to your order total.
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Balance: The balance of the gift card can be checked anytime by contacting customer support.
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Expiration: Gift cards remain valid for 1 year from the purchase date.
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Lost or Stolen Cards: We are not responsible for lost or stolen digital gift cards. Treat them as cash.
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Refunds: Gift card purchases are final and non-refundable.
- Regular priced items only, excludes clearance and markdowns.
- Cannot be combined with other offers.
If you have any questions about our digital gift cards, please contact our store.
